Meet The Team

Claire Hargrave has over 30 years of experience as a clinical animal behaviourist. Claire is the only Certificated Clinical Animal Behaviourist accredited to work with dogs and cats who is working in Wales  Certificated Clinical Animal Behaviourist (CCAB). She is also registered as a clinical animal behaviourist  by the Animal Behaviour and Training Council . Claire is also a Certificated Member of the Fellowship of Animal Behaviour Clinicians.

Claire was awarded the Post Graduate Diploma in Companion Animal Behaviour Counselling by Southampton University in 2002 and holds an MSc in Companion Animal Behaviour Counselling from Southampton University's School of Psychology (2006).

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Claire is a regular speaker and lecturer in veterinary behaviour topics for veterinary continuing professional development events, under-graduate and postgraduate courses and an author, contributing to a range of veterinary journals.

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Claire advises the Welsh Government on companion animal behaviour and emotional welfare issues. Claire was also a member of the expert panel for the Advisory Council on the Welfare Issues of Dog Breeding.

Helena currently works as a research consultant in companion animal behaviour and welfare research, predominantly based at the University of Bristol Veterinary School, as well as providing clients of Companion Animal Behaviour Referrals with follow-up support after their initial behaviour consultations with Claire. She completed her PhD in Clinical Veterinary Science in 2021, focusing on the treatment of fear and anxiety in dogs. Since then, she has been involved in new research projects including investigating the use of quality of life assessments with UK dog owners, canine epilepsy, and working on feline research projects with the Bristol Cats Study.

Helena has 10 years of clinical behaviour experience and aims to achieve CCAB accreditation for working with dogs and cats in the near future. Helena lives on an old farmstead near Brecon and shares her life with her husband, their Springer Spaniel, four cats, a small flock of Ryland sheep, chickens, ducks and geese. She is soon to have her first baby and will be taking some time off work during maternity leave.

Lisa is a qualified animal behaviourist who completed her MSc in Clinical Animal Behaviour at the University of Lincoln in 2012, and has over 10 years’ experience within the field. She is currently a certificated member of the Fellowship of Animal Behaviour Clinicians (FABC) and is a Certificated Clinical Animal Behaviourist (CCAB) for dogs.

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She has spent a number of years lecturing in Clinical Animal Behaviour, and Animal Welfare at degree level, as well as having worked as an Equine Rescue Yard Manager, and studying free-ranging wolves in Poland. Lisa’s interests lie in the field of behaviour and welfare, particularly around quality of life.

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She specialises in canine, feline, and equid(horses, donkeys and mules) behaviour cases, on veterinary referral, in the Southwest. Currently she is working as a Regional Clinical Animal Behaviourist for a major animal welfare charity covering the South West and South Wales.

Victoria has always been passionate about animals, with a particular interest in welfare and behaviour. She worked as a veterinary nurse prior to and during her bachelor’s degree in Biology. After a stint as an Environmental Water Manager she then went back to her first passion and gained an MSc in Clinical Animal Behaviour from the University of Lincoln.  

Victoria is now working as a pet behaviourist and trainer, seeing mostly dogs and cats. She is a full member of the Association of Pet Behaviour Counsellors and a Clinical Animal Behaviourist registered by the Animal Behaviour and Training Council. As she believes in continuous development, she am also a Candidate Member of the Fellowship of Animal Behaviour Clinicians.

When you email or phone us, it will be Bex who will answer your queries and who will assist you by explaining the consultation process and booking procedure.​