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Claire Hargrave is the only Certified Clinical Animal Behaviourist accredited by the Association for the Study of Animal Behaviour (ASAB) working in Wales. She is also a member of the Association of Pet Behaviour Counsellors. As the animal behaviour profession is as yet unregulated, and to ensure that a behaviourist has an adequate level of practical and theoretical experience, the Royal College of Veterinary Surgeons and the R.S.P.C.A. advise veterinary surgeons and members of the public to ensure that they only seek advice from behaviourists accredited by ASAB or who hold APBC membership.

Claire has been awarded the Post Graduate Diploma in Companion Animal Behaviour Counselling by Southampton University, has a diploma in animal behaviour from the Centre of Applied Pet Ethology and holds an MSc in Animal Behaviour from Southampton University's School of Psychology.

Claire owns Companion Animal Behaviour Referrals, a referral practice that enables veterinary practitioners to refer behaviour cases of all companion animal species to a recognised specialist. Claire is a regular speaker and lecturer in veterinary behaviour topics for veterinary CPD, under-graduate and postgraduate courses.

Claire advises the Welsh Government on companion animal behaviour and emotional welfare issues. Clare is also a member of the expert panel for the Advisory Council on the Welfare Issues of Dog Breeding. (Please see http://www.dogadvisorycouncil.org.uk)

Claire is able to offer experience and applied knowledge attained while working within the veterinary practice for over 30 years.

Claire A Clinical Animal Behaviourist differs form a dog trainer in that they not only have practical experience in training and teaching dogs, but they also have post-graduate level academic experience of the ethology, psychology, neurophysiology, pharmacology, legal and welfare issues associated with a wide range of companion animal species and essential for assisting owners in treating their pet's behaviour problems.


Jenni Nellist is a pet and equine behaviour counsellor and experienced trainer who assists Claire with behaviour consultations and training at Companion Animal Behavioural Referrals. Jenni holds a BSc (Hons) in Equine Science and a Post-Graduate Diploma in Companion Animal Behaviour Counselling; she has just finished her MSc with the University of Southampton's School of Psychlogy, where she has also worked as an occasional lecturer. Jenni also runs equine workshops for horse owners who wish to understand their horse's emotional needs. 

Jenni has a special interest in the use of positive reinforcement for the training of dogs and horses.


Natalie Marshall is the office manager at CABR and is training to become a Clinical Animal Behaviourist through ASAB. Natalie holds a BSc (Hons) in Animal Behaviour and Welfare from Bournemouth University and has undertaken MSc modules in Clinical Procedures and Health with Newcastle University. She is also a provisional member of the APBC.

Natalie has a keen interest in canine aggression and aims to specialise in this area in the future. In her spare time, Natalie assists with puppy and dog training classes and teaches animal training and welfare voluntarily at Usk Agricultural College.

Pet behaviour problems can emerge for many different reasons and many owners remain extremely tolerant of these difficulties over a prolonged period of time. This can lead to tension in the relationship between pet and owner, and may eventually lead to owners taking the very difficult decision to re-home or even euthanase their pet.

Whilst dealing with the strain that pet behaviour problems can create within families and attempting to limit and manage the amount of damage caused, it can be difficult to sit back and ask ourselves why our pet is behaving in this way. Yet without removing the cause of the pet's inappropriate behaviour, it will be impossible to find a permanent resolution to the matter.

Claire HargraveBSc(Hons), MSc,
PGCE, C Sci, C Chem, MRSC,
Certified Clinical Animal Behaviourist
and Member of the Association of
Pet Behaviour Counsellors
Companion Animal Behaviour Referrals
Erw Wastad, Llwyn-teg, Llannon, Llanelli, SA14 8JW
Tel. 01269 844770